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售后服务
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1、本公司产品2微米铥激光手术系统(Tm:YAG激光治疗机)经CFDA批准上市,已经在全国各地许多医院装机使用,性能稳定、质量保证。
2、本公司将为用户提供售后服务手册,为用户装机使用提供完善的操作培训和维修培训,保证操作人员能熟练操作使用设备,工程人员能日常维护保养设备。
3、本公司在天津总部设有全国售后服务中心,配有专业的售后服务人员和技术维修人员,在其它主要城市设有技术服务网点,能及时为广大用户提供售后服务支持。
4、本公司设有售后服务专线电话,能为用户提供及时的售前、售中、售后服务咨询,接到用户的服务信息,能在2小时内对用户做出及时的响应,48小时内提供现场服务(因不可抗因素除外)。
5、本公司将为用户建立售后服务档案,定期为用户提供售后服务回访和{word6}设备常规保养,及时、高效为用户提供“保修服务”及“终身维修服务”。

      全国售后服务中心:1.5分彩南开区长江道与南开三马路交口金融街中心融汇广场B座1505室
      售后服务电话: +639277308203
      售后服务邮箱:{+639065270044}

 

1.The 2 micron thulium laser surgery system (Tm: YAG laser treatment machine) has been authenticated by the CDFA to be on market and installed in many hospitals throughout the country , which has stable performance and quality assurance.

2.TK LASER will provide service documents for users, including comprehensive operator training and maintenance training, to ensure that the operators can skillfully operate the equipment and the engineers can ensure the daily maintenance of equipment.

3.TK LASER established National Service Center in Tianjin Headquarters, equipped with professional service staff and technical maintenance staff, with technical service shop in other major cities to insure the after-sales support for users..

4.TK LASER sets a special hot-line, providing consulting service to the customers immediately for every sale-stage. As soon as we get the users’ information, we will response promptly within two hours, as well as the on-site service within 48 hours (except due to force majeure).

5.TK LASER will create the after-sales service archives for users, and provide after-sales return visit service as well as free equipment routine maintenance frequently. It will offer customers a timely and efficient "Warranty Service" and "Lifelong Maintenance Services”.

      National After-sale Service Center:

      Changjiang Road and Nankai Three road intersection, Nankai District, Tianjin City, financial street ronghui plaza  District B Room 1505

     Tel.: +639277308203

      E-mail: {+639065270044}